Privacy

Happy Box may collect and process personal information about you that may include but is not limited to:

• Your name and contact details, such as address and phone number.
• The name of the domain from which you access the internet.
• The date and time you accessed our site.
• The internet address of the website from which you linked directly to our site.
• Any other information you may supply to us.

We collect this information to:

• To determine our customer preferences and to improve product development.
• To provide you with information on products or services that you may find beneficial.
• To notify of any changes of service.
• To communicate via newsletter and SMS should you select to do so.
• To ensure our site is meeting your requirements and expectations and so we can improve where necessary.

Disclosure of Personal Data

We may disclose your personal information to any of the following third parties outside our organisation. These parties are obliged to observe the confidential nature of such information and are prohibited from using any or all this information other than for the purpose for which it was provided:

We will not disclose your email address or mailing address with any third-party service providers unless given permission to do so.

Marketing Communications

Our customers are important to us, and we want to stay in contact should you want to hear from us. We offer a free subscription to our newsletter communications that provide the latest products and news events. If chosen to receive these communications from us, you may choose to unsubscribe at any time by clicking the ‘unsubscribe button’ in the newsletter.

Security

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information.  

 Online Ordering Security

We take website and credit card security seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions.  Happy Box uses the SSL Certificate with extended verification which encrypts information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details and delivery addresses so that other computers are unable to decipher the information, ensuring privacy and security.
 
To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read ‘https’ rather than just ‘http.’ It is important, reasonable for you to protect against unauthorised access to your password and your computer. Ensure all card and password material is kept in a safe inaccessible place from hackers and do not share your credit card details over email.